Shipping policy

Shipping Policy

Domestic Shipping:

We want to ensure you get your gear quickly and reliably. Here's what you can expect:

  • Processing Time: Orders are processed and shipped during business hours on weekdays, excluding holidays. Please allow 2–5 business days for processing.

  • Delivery Time: Standard shipping typically takes 3–7 business days after processing within the Continental US. Orders shipping outside of the Continental US may be subject to longer timeframes as packages may travel by boat, so we recommend orders going to Hawaii or Alaska be shipped with Priority Mail.

  • If you need your order guaranteed by a specific date, we recommend selecting UPS 2nd Day Air or UPS Next Day Air at checkout. USPS Priority Mail generally takes 1–5 business days depending on where in the US the package is shipping, but USPS does not guarantee delivery within a specific timeframe. UPS 2nd Day Air guarantees delivery within 2 business days from the date the order is shipped, and UPS Next Day Air offers next-business-day delivery after shipment.

International Shipping:

  • Processing Time: Orders are processed and shipped during business days (excluding weekends and holidays). Please allow 2–5 business days for processing.

  • Delivery Time: International shipping typically takes 5–25 business days after processing, depending on the destination, customs clearance, and carrier.

  • Please Note: Customs clearance is handled by the destination country's customs authority and is outside of our control. Delivery estimates do not include potential customs processing delays.

  • All International Sales Are Final: Due to the nature of international shipping, we do not accept returns or exchanges on international orders.

Customs, Duties & Taxes:

  • International shipments may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other import charges imposed by the destination country.

  • These charges are the responsibility of the customer. If applicable, the shipping carrier (such as DHL, UPS, FedEx, or your local postal service) will contact you to collect these fees before delivery.

 IMPORTANT - PLEASE READ BEFORE ORDERING

  • If customs duties, taxes, or import fees are not paid, the shipment may be refused and returned to us by the carrier.
  • If a package is returned due to unpaid customs charges:
    • Original shipping charges are non-refundable
    • Any return shipping fees, customs charges, or carrier fees incurred will be deducted from any eligible refund
    • We are not responsible for delays, refused shipments, or additional charges resulting from unpaid customs fees
    • We do not reship returned international orders

Order Tracking:

  • After your order is shipped, you will receive a confirmation email with tracking information.

Responsibility:

  • Manifest Competition Wear is not responsible for lost or damaged packages once they leave our facility. Please contact the shipping carrier for any issues with delivery.