Frequently Asked Questions

Shipping Policy

Domestic Shipping:

We want to ensure you get your gear quickly and reliably. Here's what you can expect:

• Processing Time: Orders are processed and shipped during business hours on weekdays, excluding holidays. Please allow 2–5 business days for processing.
  
• Delivery Time: Standard shipping typically takes 3–7 business days after processing within the Continental US. Orders shipping outside of the Continental US may be subject to longer timeframes as packages may travel by boat, so we recommend orders going to Hawaii or Alaska be shipped with Priority Mail.
  
• If you need your order guaranteed by a specific date, we recommend selecting UPS 2nd Day Air or UPS Next Day Air at checkout. USPS Priority Mail generally takes 1–5 business days depending on where in the US the package is shipping, but USPS does not guarantee delivery within a specific timeframe. UPS 2nd Day Air guarantees delivery within 2 business days from the date the order is shipped, and UPS Next Day Air offers next-business-day delivery after shipment.
  

International Shipping:

• Processing Time: Orders are processed and shipped during business days (excluding weekends and holidays). Please allow 2–5 business days for processing.
  
• Delivery Time: International shipping typically takes 5–25 business days after processing, depending on the destination, customs clearance, and carrier.
  
• Please Note: Customs clearance is handled by the destination country's customs authority and is outside of our control. Delivery estimates do not include potential customs processing delays.
  

Customs, Duties & Taxes:

• International shipments may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other import charges imposed by the destination country.
  
• These charges are the responsibility of the customer. If applicable, the shipping carrier (such as DHL, UPS, FedEx, or your local postal service) will contact you to collect these fees before delivery.
  

 IMPORTANT - PLEASE READ BEFORE ORDERING

• If customs duties, taxes, or import fees are not paid, the shipment may be refused and returned to us by the carrier.
• If a package is returned due to unpaid customs charges:
  
  Original shipping charges are non-refundable
  Any return shipping fees, customs charges, or carrier fees incurred will be deducted from any eligible refund
  We are not responsible for delays, refused shipments, or additional charges resulting from unpaid customs fees
  We do not reship returned international orders
  

Order Tracking:

• After your order is shipped, you will receive a confirmation email with tracking information.

Responsibility:

• Manifest Competition Wear is not responsible for lost or damaged packages once they leave our facility. Please contact the shipping carrier for any issues with delivery.

Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.

Please note, if it is an international order, it will be subject to customs fees imposed by the destination country.

We ship internationally; however, international customers are responsible for any customs duties, taxes, or import fees imposed by their country.

International Shipping:

• Processing Time: Orders are processed and shipped during business days (excluding weekends and holidays). Please allow 2–5 business days for processing.
  
• Delivery Time: International shipping typically takes 5–25 business days after processing, depending on the destination, customs clearance, and carrier.
  
• Please Note: Customs clearance is handled by the destination country's customs authority and is outside of our control. Delivery estimates do not include potential customs processing delays.
  

Customs, Duties & Taxes:

• International shipments may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other import charges imposed by the destination country.
  
• These charges are the responsibility of the customer. If applicable, the shipping carrier (such as DHL, UPS, FedEx, or your local postal service) will contact you to collect these fees before delivery.
  

 IMPORTANT - PLEASE READ BEFORE ORDERING

• If customs duties, taxes, or import fees are not paid, the shipment may be refused and returned to us by the carrier.
• If a package is returned due to unpaid customs charges:
  
  Original shipping charges are non-refundable
  Any return shipping fees, customs charges, or carrier fees incurred will be deducted from any eligible refund
  We are not responsible for delays, refused shipments, or additional charges resulting from unpaid customs fees
  We do not reship returned international orders
  

We offer exchanges only on domestic (U.S.) orders within 30 days of delivery. Items must be unworn, unwashed, free of odors, and in original condition with tags attached to be eligible.

International orders are final sale and are not eligible for exchanges or returns.

All sale items, limited-edition drops, and promotional items are final sale and not eligible for exchange.

Exchange Policy

We hope you love what you ordered! If something isn’t right, here’s how we can help:

Exchanges:

• Eligibility: You can exchange items if the request is initiated within 30 business days of receiving your order. Items must be in their original condition with tags intact. We only offer exchanges for a different size, not a different color way or style. 
• Conditions: Exchanges may be denied if items show signs of wear, odors, stains, or other signs of use. If an exchange is denied, the items will be shipped back to the customer.
• Process:
  
  Initiate your exchange by emailing us at contact@manifestcompetitionwear.com with your order number and reason for exchange.
  Follow the instructions provided by our support team to ship the item back to us.
  
  Exchanges must be shipped back within 10 days of receiving your return label, or the exchange may be cancelled.
  Upon receiving the item back at our warehouse, please allow 10-15 business days for us to process the exchange.
  

Costs:

• Customers are responsible for all shipping costs related to an exchange/return.
• A 15% restocking fee will be applied to all exchanges unless the exchange is due to receiving the wrong item, in which case the restocking fee is waived.

Final Sale Items:

• Items marked as final sale cannot be exchanged.

Return Policy

Please note that we do not offer refunds. If you have any issues with your order, please reach out to us at contact@manifestcompetitionwear.com, and we'll do our best to assist you within the scope of our exchange policy.

Please note: We do not offer exchanges or returns for any international orders. We also do not accept exchanges or returns for any items bought in person. 

Customers are responsible for all shipping costs associated with exchanges unless the item received was incorrect or defective.

Orders are processed promptly. Once an order is placed, changes or cancellations are not guaranteed.

We cannot make changes once processing or shipping has begun.

Please contact us immediately. We are not responsible for orders shipped to incorrectly provided addresses or packages that cannot be delivered as a result.

Orders typically ship within 1–3 business days. During launches, sales, or holidays, processing times may be extended.

Each product page includes a size chart. Customers are responsible for selecting the correct size based on fit preference.

To maintain fabric quality, fit, and color, follow these care instructions:

1. Turn boardshorts inside out before washing
2. Spot treat stains with a stain remover if needed
3. Either remove the drawstrings or tie them securely
4. Wash in a mesh laundry bag or with a small load of gentle items
5. Use the delicate cycle with cold water only
6. Hang dry to avoid shrinking or fabric damage

We do not offer custom sizing, alterations, or design modifications unless explicitly stated.